The warranty of our product in China is three years.

① , The customer can return the product without reason within 7 days from the date of receipt of the product. (Product appearance without
         damage).

② , within 15 days from the date the customer receives the product, if there is a product operation failure, the customer can exchange or 

       return the product. The freight is   borne by our company. (Non-human violence damage, the appearance of the product is not damaged).


③ , within 30 days from the date the customer receives the product, if there is a product operation failure, the customer can exchange the 

       product or let our company repair  the product. Freight and repair costs are borne by our company. (Non-human violence damage, the 

       appearance of the product is not damaged).


④ , within 90 days from the date the customer receives the product, if there is a product operation failure, our company only provides 

       maintenance services. But the  maintenance cost and freight are borne by our company. (Non-human violence destruction).


⑤ , within 1 year from the date the customer receives the product, if there is an operation failure, our company provides maintenance 

       services. The maintenance cost is borne by our company. (Non-human violence destruction).


⑥, within 3 years from the date the customer receives the product, if there is an operating failure, our company provides maintenance 

       services. Our company can provide  replacement and maintenance costs for some important parts. Such as motors, circuit boards and 

       so on. (Non-human violence destruction).


The above warranty is for Chinese customers. for reference.  


For customers outside of China, considering the transportation cost and time, as well as the relatively low price of our company's products.

Therefore, our quality assurance policy for customers outside China is: within 90 days from the date the customer receives our products, if there is a product operation failure, 

our company provides return or exchange services. Our company will bear the freight for return or exchange. (Non-human deliberate violent destruction, the appearance is 

not damaged).


If the customer purchases a large quantity, our company will give away some product parts. So that customers can repair the product themselves.
Company name : Xiaozu Technology (Shenzhen) Co., Ltd.              Email : sales@xiao-zu.com                                       Phone : +86 153 6167 0680


WhatsAPP : +86 153 6167 0680                                                        Skpe : +86 153 6167 0680                                           WeChat : 369478852


Website : www.xiao-zu.com                                                              LinkedIn: Xiaozu Technology (Shenzhen) Co., Ltd.                You tube : Xiaozu Technology 


Company Address : No. 806, Building 36, Nigang West Village, Qingshuihe Street, Luohu  District, Shenzhen, Guangdong, China